Orders & Shipping

1. Processing Time

Orders are processed within 1–2 business days. You will receive a confirmation email once your order is placed and another once it has been dispatched.

2. Shipping Options & Timelines

• Standard shipping: 5–7 business days.

3. Shipping Charges

Standard shipping is free on every order, with no minimum. The price you see on the product page is the price you pay at checkout.

4. Order Tracking

Once your order ships, we email you a tracking number. You can also track your order any time from your account dashboard under "My Orders".

5. Delivery Areas

We currently ship across India. Delivery timelines to remote or non-serviceable pin codes may vary, and in rare cases we may be unable to deliver to certain locations. If we are unable to deliver your order, we will contact you; for any prepaid order we cannot fulfil, the amount paid will be returned. Please note we do not otherwise offer returns or refunds — see our Replacement Policy.

6. Delays

Occasionally, delivery may be delayed by factors outside our control such as weather, courier disruptions, or public holidays. We appreciate your patience and are always happy to help — reach us at zoreyajewels@gmail.com.